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Title

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Service Director Contracts Partnerships Procurement

Description

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We are looking for a highly experienced Service Director of Contracts, Partnerships, and Procurement to lead and manage all aspects of contractual agreements, strategic partnerships, and procurement operations within our organization. This role is critical in ensuring that the company maintains strong vendor relationships, complies with legal and regulatory requirements, and achieves cost-effective procurement strategies that align with business goals. The ideal candidate will have a strong background in contract negotiation, supplier management, and strategic sourcing. They will be responsible for developing and implementing procurement policies, managing vendor performance, and identifying opportunities for operational improvement and cost savings. This role requires excellent leadership, communication, and analytical skills, as well as the ability to work cross-functionally with internal stakeholders and external partners. As the Service Director, you will oversee a team of procurement and contract professionals, ensuring that all procurement activities are conducted ethically and in accordance with company policies. You will also play a key role in developing long-term partnerships that support the company’s strategic objectives and drive innovation. Key areas of focus include contract lifecycle management, risk mitigation, compliance monitoring, and supplier relationship management. You will also be expected to stay informed about market trends, regulatory changes, and emerging technologies that could impact procurement and partnership strategies. This is a senior leadership position that reports directly to the Chief Operating Officer and collaborates closely with legal, finance, operations, and business development teams. The successful candidate will bring a strategic mindset, a results-driven approach, and a passion for excellence in service delivery.

Responsibilities

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  • Lead the development and execution of procurement and contract strategies
  • Negotiate, draft, and manage complex contracts and agreements
  • Establish and maintain strategic partnerships with key vendors and stakeholders
  • Ensure compliance with legal, regulatory, and internal policy requirements
  • Oversee supplier performance and implement improvement initiatives
  • Develop and manage procurement budgets and cost-saving initiatives
  • Collaborate with cross-functional teams to align procurement with business goals
  • Monitor market trends and assess risks related to procurement and partnerships
  • Implement contract lifecycle management tools and best practices
  • Provide leadership and mentorship to the procurement and contracts team

Requirements

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  • Bachelor’s degree in Business, Supply Chain Management, or related field
  • 10+ years of experience in procurement, contracts, or partnership management
  • Proven leadership experience in a senior management role
  • Strong negotiation and contract drafting skills
  • Excellent knowledge of procurement regulations and compliance standards
  • Experience with ERP and contract management systems
  • Strong analytical and strategic thinking abilities
  • Exceptional communication and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Professional certifications such as CPSM or PMP are a plus

Potential interview questions

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  • Can you describe your experience managing large-scale procurement operations?
  • What strategies have you used to build and maintain vendor relationships?
  • How do you ensure compliance with procurement regulations?
  • Describe a time you successfully negotiated a complex contract.
  • What tools or systems have you used for contract lifecycle management?
  • How do you align procurement strategies with overall business goals?
  • What is your approach to risk management in procurement?
  • How do you measure supplier performance and ensure accountability?
  • Have you led a team before? How do you motivate and develop your staff?
  • What cost-saving initiatives have you implemented in previous roles?